What We Collect and Why
When you open an account we ask for your phone number, a password and your preferred payment method. Each bKash, Nagad or Rocket deposit generates a transaction record we keep to match credits to your wallet. We log your device type, IP address and session timestamps
-
1
to detect unusual activity and block duplicate accounts. We store chat transcripts when you reach support so we can follow up on unresolved questions. We do not sell or share your details with third parties for marketing. We retain payment logs and account activity for audit
-
2
and dispute resolution as long as your account remains active, then archive them according to local record-keeping requirements. You can request a copy of your data or ask us to delete your account by contacting support with your registered phone number. Some information—transaction records tied to
-
3
financial compliance—may be retained even after account closure where local law requires it. This policy applies to visitors and account holders in regions where Jet Wine operates; availability depends on local law and eligible regions. If you access the site from a jurisdiction that prohibits online
-
4
gaming, you must not create an account or place wagers.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.